FAQs

 

General


1. Where do you ship from and who is Luxe Mirrors?

Our warehouse is located in Southern Maryland and we are a black-owned small business who love designing and decorating. We believe everyone should have their home styled in their design preference.

2. Do you ship to PO Boxes?

Unfortunately, due to the size of our items, we cannot ship to PO boxes.

3. Do you ship to residential addresses?

Yes, we do ship to residential and commercial address.

4. How much is shipping and handling?

Here's our fee schedule:

  • if your subtotal is less than $200 and shipping within the US: there's a $19.99 flat rate shipping fee

5. What payment do you accept?

We accept the following credit cards: Visa, MasterCard, and American Express; PayPal, Affirm, Amazon Pay.

6. Do you support free shipping

Currently, we offer free shipping on all U.S. orders over $200 (subtotal cost).

7. I want to refund my purchase, what do I do?

Please contact us via Email: customerservice@shopluxgallerie.com or phone: (877)581-6111

8. We are concerned about our privacy. Do you use cookies, and how do you keep any information we have supplied safe?

Yes, we use cookie and your information is 100% safe and under GDPR compliance